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Terms of Service

Last updated November 7, 2026

Spredr runs your backends and your AI agents in the cloud and keeps them answering when a machine fails. These terms are the agreement between you and us for using it. Section 17 asks you to resolve disputes through individual arbitration instead of in court or in a class action. Please read it.

1. Agreement

Spredr is operated by Candhrly, LLC, a Delaware limited liability company (“Spredr”, “we”, “us”). These Terms of Service (“Terms”) govern your access to spredr.cloud, the panel at app.spredr.cloud, the API, the command-line tool, the SDK and everything we run for you (together, the “Service”).
You accept these Terms and our Privacy Policy when you create an account, choose a plan, or use the Service, including by clicking a button that says so. If you use the Service for a company or another organization, you accept them on its behalf and confirm you have the authority to do so; “you” then means that organization. If you do not accept these Terms, do not use the Service.
A US service. Spredr is a United States company and operates the Service from the United States. Wherever you use it from, by creating an account you agree that these Terms, under United States and Delaware law, govern your use of it. You use it from other countries on your own initiative and are responsible for following the laws that apply to you there.

2. Accounts

  • You must be at least 18 years old and able to enter a binding contract.

  • You sign in with GitHub, GitLab or Google. Keep those accounts and any Spredr tokens secure. You are responsible for everything done with your account, including by people or programs you give a token to.

  • You may protect your account with passkeys and a recovery code; Spredr staff accounts must. Keep your recovery code private and offline. Nobody at Spredr will ever ask you for a password, an API token, your recovery code, or to approve a passkey prompt for us, by email, chat, phone or any other way. If someone does, it is not us: do not answer, and tell us at once.

  • The information you give us must be accurate. Give us an email address that works: we send billing, security and service notices there, and they count as delivered when sent.

  • One person or organization may not open several accounts to get around plan limits, a beta, a suspension or a ban.

  • Tell us at hey@spredr.cloud as soon as you suspect someone else is using your account.

3. The service

Spredr builds your code from a repository you connect, runs it in isolated containers, routes traffic to it, keeps its logs and usage, and restarts or moves it to another machine when one fails. It can also run AI agents with their own memory, files and connections, and serve your services on domains you own.

  • Availability. We work to keep the Service running and publish its state in the panel. We do not guarantee any level of availability, and we do not offer a service level agreement or credits for downtime unless we sign one with you in writing.
  • Beta. Spredr is in beta. Beta features may have errors, change or end, and you use them at your own risk. Some beta accounts use the Service without charge. We will email you before a free beta account starts being charged, and nothing is charged without a plan you chose.
  • Changes. We may change, add or retire features. If a change takes away something material you pay for, we will tell you in advance.

4. Plans and billing

  • Plans. Each plan includes a number of services, memory, CPU, build minutes, traffic and domains, shown on spredr.cloud/pricing. The plan price is charged monthly, in advance, in US dollars.
  • Pay as you go. Use beyond what your plan includes (CPU past your credits, build minutes, traffic, extra domains) is charged at the published rates, in arrears, on your next invoice. It is on by default with a monthly spending cap of 10 USD, which you can change or turn off in the panel. When you reach the cap, what needs more stops until the next month or until you raise it. We email you at 75 %, 90 % and 100 % of your cap. You are responsible for the usage your services and agents generate, including usage caused by traffic you did not expect or by someone who obtained your credentials.
  • Payments. Payments are processed by Stripe. Your card and billing details are held by Stripe, not by us. You authorize us, through Stripe, to charge your payment method for your plan, your usage and applicable taxes, every billing period, until you cancel.
  • Taxes. Prices exclude taxes. Where the law requires it we collect sales tax, VAT or similar taxes. If you give us a valid tax ID, it appears on your invoices.
  • Changing plans. Moving to a larger plan takes effect at once and charges the prorated difference that day. Moving to a smaller plan takes effect at once and credits the unused part to future invoices. The panel shows the amount before you confirm. A smaller plan may not fit what you run; the panel tells you what to remove first.
  • Failed payments. If a payment fails we email you and retry. After 3 days without payment, your services and agents stop serving. They start again on their own when the invoice is paid.
  • Disputed charges. If you think a charge is wrong, write to us first; most mistakes are fixed within days. If you open a chargeback for an amount you owe, we may suspend the account until it is resolved and recover the amount and the costs it caused us.
  • Refunds. Fees are non-refundable, including for partial months and unused allowances, except for billing errors you report within 30 days of the charge or where the law requires a refund.
  • Price changes. We will email you at least 30 days before a price change applies to you. It applies from your next billing period after that notice.

5. Cancellation and closing

  • You can cancel in the panel at any time. Your plan stays active until the end of the period you paid for, and you can undo the cancellation until then.

  • Your last invoice includes the pay-as-you-go usage of that final month.

  • When a plan ends, your services stop and we keep your account and data for 30 days, so you can come back or take what you need. We email you 7 days and 1 day before that period ends. After 30 days we delete your services, their images, environment variables, domains and agents' data. That deletion cannot be undone, and we are not liable for it.

  • You can delete your account at any time by writing to hey@spredr.cloud. Invoices and the records the law requires us to keep are kept as described in the Privacy Policy.

6. Acceptable use

You may not use the Service, or let anyone use what you run on it, to:

  • break any law, or infringe anyone's intellectual property, privacy or other rights;

  • distribute malware, run phishing, fraud or scams, or host content that sexually exploits or harms minors;

  • send spam or unsolicited bulk messages, including through an agent;

  • attack, scan or probe systems you are not authorized to test, including denial-of-service attacks;

  • mine cryptocurrency, or run open proxies, VPN exit nodes or anonymizing relays for third parties;

  • get around limits, metering, isolation or billing, or access another customer's services or data;

  • interfere with the Service or the machines it runs on, or resell it without our written permission;

  • run systems where a failure could lead to death, injury or serious environmental damage, such as medical devices, emergency services, aviation or nuclear systems.

Sanctions and export. You may not use the Service if you are on a United States sanctions or restricted-party list, or located in a country under a comprehensive United States embargo, or to provide the Service to such persons. You are responsible for complying with export laws for what you run.

We may stop a service that breaks these rules at once and tell you after, when waiting would put people, our machines or other customers at risk.

7. Your content

  • You keep all rights to your code, data, environment variables, logs, agent memory and files and everything else you or your services put on Spredr (“Your Content”).

  • You give us a worldwide, non-exclusive license to host, copy, build, run, transmit and display Your Content only as needed to provide the Service, keep it secure and comply with the law.

  • We read Your Content only to run the Service, when you ask us for help, to investigate abuse or a security incident, or when the law requires it. We do not use it to train AI models.

  • You confirm you have all the rights and permissions Your Content needs, and that it does not break these Terms or any law.

  • Backups are yours. Spredr runs your services; it is not a backup service. Keep your own copies of your code and data. We are not responsible for losing, corrupting or failing to store Your Content.

8. AI agents

  • An agent on Spredr calls the AI model provider you choose, with the key you give it. Your use of that provider is under its own terms, and its charges are yours.

  • You decide what an agent is allowed to do, what it connects to (for example a Telegram bot) and what it says. Its actions and outputs are yours, as if you had done them yourself, and you are responsible for reviewing them where it matters.

  • AI output can be wrong, incomplete or offensive. We make no promise about it. Do not rely on an agent for decisions with legal, medical, financial or safety consequences without a person checking it.

9. Your end users

The people who use what you run on Spredr are your users, not ours. You are responsible for them: for their support, for any agreement and privacy notice they need, for having a lawful basis for their personal data, and for answering their requests and claims. For their personal data we act as your processor and handle it only on your instructions, as the Privacy Policy describes.

10. Copyright complaints

We respond to notices of copyright infringement under the US Digital Millennium Copyright Act. Send them to hey@spredr.cloud with: your contact details, the work you say is infringed, the address of the material on Spredr, a statement that you believe in good faith the use is not authorized, a statement under penalty of perjury that your notice is accurate and that you are the owner or authorized to act for the owner, and your signature. We may remove or disable the material and, where appropriate, end the accounts of repeat infringers. A customer whose material was removed may send a counter-notice to the same address.

11. Suspension and termination

  • We isolate each service in its own container sandbox, sign the images we build, and watch the platform for abuse, failures and attacks.

  • We may suspend or limit an account or a service for unpaid invoices, a breach of these Terms, a security risk to the Service or to others, or a legal requirement. Where we reasonably can, we tell you first and give you a chance to fix it.

  • We may terminate an account for serious or repeated breaches, or with 30 days' notice for any other reason; in that last case we refund any fees paid for time after the termination.

  • We are not liable for a suspension or termination made under these Terms. You can end this agreement at any time by cancelling and deleting your account.

12. Third-party services

The Service works with services we do not control, such as GitHub, GitLab, Google, Stripe, Cloudflare, AI model providers and Telegram. Your use of them is under their terms. We are not responsible for them, for their availability, or for what they do with data you send them.

13. Our property and feedback

Spredr, its software, design and brand belong to Candhrly, LLC. These Terms give you no rights to them beyond using the Service. You may not copy, reverse engineer or build a competing service from the Service, except where the law allows it. If you send us ideas or feedback, we may use them without any obligation to you.

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS. TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT IT WILL NOT LOSE DATA, THAT IT WILL MEET YOUR REQUIREMENTS, OR THAT ANY OUTPUT FROM AN AI MODEL WILL BE ACCURATE. YOU USE THE SERVICE AT YOUR OWN RISK.

15. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS:

  • NEITHER WE NOR OUR MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS OR SUPPLIERS ARE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL OR DATA, OR THE COST OF SUBSTITUTE SERVICES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF TOLD THEY WERE POSSIBLE.

  • OUR TOTAL LIABILITY FOR ALL CLAIMS ABOUT THE SERVICE OR THESE TERMS, TOGETHER, IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE FIRST CLAIM, OR 100 USD.

  • THESE LIMITS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY ARE AN ESSENTIAL PART OF THE BARGAIN: WITHOUT THEM WE COULD NOT OFFER THE SERVICE AT ITS PRICE.

Some places do not allow some of these exclusions; there, they apply as far as the law allows. Nothing in these Terms limits liability for fraud, or for death or personal injury caused by negligence, where the law forbids it.

16. Indemnity

You will defend, indemnify and hold harmless Candhrly, LLC and its members, managers, employees and contractors from any claim, loss, damage, fine or cost, including reasonable lawyers' fees, arising from: Your Content; what your services or agents do or say; your end users; your use of the Service; your breach of these Terms; or your violation of any law or of anyone's rights. We will tell you about the claim, let you control its defense, and cooperate at your cost; you may not settle a claim that admits fault on our part without our written consent.

17. Disputes and arbitration

Talk to us first

Before starting any claim, send a written description of it, with your name, account email and the relief you want, to hey@spredr.cloud. Both parties will try in good faith to resolve it within 60 days. Neither may start a proceeding before then.

Binding individual arbitration

Any dispute about the Service or these Terms that is not resolved that way will be settled by binding arbitration, administered by the American Arbitration Association under its Commercial Arbitration Rules (or its Consumer Arbitration Rules if you are an individual using the Service for personal purposes), before a single arbitrator. The arbitration takes place online or in Delaware. The arbitrator decides any question about the scope or enforceability of this section. Judgment on the award may be entered in any competent court. This section is governed by the Federal Arbitration Act.

No class actions, no jury

YOU AND WE EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING, AND BOTH WAIVE ANY RIGHT TO A JURY TRIAL. The arbitrator may not consolidate claims of different people or award relief to anyone but the individual party. If this waiver is found unenforceable for a claim, that claim goes to court, not to arbitration, and is stayed until the individual arbitration ends.

Many similar claims

If 25 or more similar demands are filed against us by or with the help of the same lawyers or organizations, they will be administered in batches of up to 25, one batch at a time, with one arbitrator per batch, and the filing fees for the batches not yet being heard are deferred until they are.

Exceptions

  • Either party may bring an individual claim in small claims court, if it qualifies.

  • Either party may go to court to stop infringement or misuse of its intellectual property, or unauthorized access to the Service.

Opting out

You may opt out of this section within 30 days of first accepting these Terms by writing to hey@spredr.cloud from your account's email with “Arbitration opt-out” in the subject. Then disputes go to the courts below.

Time limit, law and courts

Any claim must be filed within one year after it arose, or it is barred, to the extent the law allows. These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. Anything not subject to arbitration will be heard only in the state or federal courts located in Delaware, and both parties consent to their jurisdiction. If you are a consumer, you keep any rights the law of the country where you live gives you and that cannot be waived.

18. Force majeure

We are not liable for any delay or failure caused by events beyond our reasonable control, including failures of cloud, network or power providers, attacks, natural disasters, epidemics, war, government actions or labor disputes.

19. General terms

  • Where it is offered from. The Service is offered from the United States. We make no claim that it is appropriate or available under the laws of any other country.
  • Whole agreement. These Terms, the Privacy Policy and the plan you choose are the whole agreement between us about the Service, and replace anything said before.
  • Notices. You agree to receive notices electronically. We send them to your account's email; you send them to hey@spredr.cloud.
  • Assignment. You may not transfer these Terms without our written consent. We may transfer them to an affiliate or to a buyer of Spredr.
  • Relationship. We are independent contractors. These Terms create no partnership, employment or agency, and give no rights to third parties.
  • Severability and waiver. If a part cannot be enforced, it is changed as little as needed to make it enforceable and the rest still applies. Not enforcing a right is not giving it up.
  • Survival. Sections on fees owed, Your Content's license limits, disclaimers, liability, indemnity, disputes and these general terms survive the end of this agreement.
  • Language. These Terms are written in English. If we provide a translation, the English version controls.

20. Changes to these terms

We may update these Terms. For material changes we will email you at least 30 days before they take effect, and may ask you to accept them again in the panel. If you keep using the Service after that date, the new Terms apply; if you do not accept them, you can cancel before then. Changes do not apply to disputes already notified.

21. Contact

Candhrly, LLC · 131 Continental Dr, Suite 305, Newark, DE 19713, United States · hey@spredr.cloud